Terms & Conditions

In order to protect your interests you should read these conditions carefully before placing an order with us. it exempts Giant Bicycles Malaysia and other persons from liability or limits their liability, and contains other important provisions that you should read.

 

Your Acceptance of this Agreement

This is an Agreement between you and all persons you represent (and for purposes of this Agreement referred to as “you,” “your,” or “user” herein) and Giant Bicycle Malaysia (“Giant” and sometimes also referred to as “us,” “we” or “our” herein) regarding your access to and use of Giant’s https://giant-bicycles.com.my/ website and all content, information, products and services available on or through the website (collectively, the “Website”).

Each time you use the Website you signify your acceptance and agreement, and the acceptance and agreement of any person you purport to represent, to be bound by this Agreement as it then reads, and you represent and warrant that you have the legal authority to agree to and accept this Agreement on behalf of yourself and any person you purport to represent. If you do not agree with each provision of this Agreement, or you are not authorized to agree to and accept this Agreement on behalf of the person you purport to represent, you may not access or use the Website.

Permission to Use Website

You may use the Website to purchase product only if you are a resident of India, have reached the age of majority where you live and you can form legally binding contracts under applicable law. It is solely your responsibility to determine whether your use of the Website is lawful, and you must comply with all applicable laws. Giant reserves the right to request proof of identification and age.

Changes to this Agreement

Giant may, in its sole discretion, change this Agreement from time to time as it relates to future use of the Website, by posting a revised Agreement on the Website. By using the Website after this revised Agreement has been posted, you signify your acceptance and agree to be bound by the revised Agreement. You may not change this Agreement in any manner.

Out of Stock/Backorder

Under rare circumstances, an item may become out of stock before we are able to ship out the order. We will always contact you prior to shipment if this happens and we will try our best to remedy the situation. However, due to limitations, we cannot accept backorders. If you wish to substitute an item you will need to contact us to arrange for a substitute or to cancel your order outright.

Limits of Responsibility

We accept no responsibility for user-initiated damage and/or loss of parts incurred during operation or use of the product.

Price and/or Description Changes

All prices, pictures, and descriptions on this website are subject to change. We maintain no responsibility for inadvertent errors. Please contact us within 30 days regarding price or promotion discrepancies. After 30 days, we are unable to offer refunds, credits or corrections to your order. When you place your order with us, you agree to the price and terms indicated on this website. Price differences related to future or past prices in our store or any other store are not refundable.

Errors on Our Website

Prices and availability of products are subject to change without notice. Errors will be corrected where and when discovered. Giant Bicycle India reserves the right to revoke any stated offer, cancel orders, and to correct any errors, inaccuracies or omissions in any stated offer or price, including after an order has been submitted and whether or not the order has been confirmed and your payment processed.

If your payment has already been processed for the purchase when your order is canceled, Giant Bicycle India will issue a credit to the payment method used in the amount of the charge. Individual bank policies will dictate when this amount is credited to your account.

Gear Return Policy

Due to the COVID-19 outbreak, Products bought are not eligible for returns or exchange